Digital marketing & Reputation Marketing for hotels by hotelient

We are the market-leaders in Guest Marketing solutions for the hospitality industry. Our cloud-based solutions enable our clients to maximise their direct revenue performance, reduce their costs as well as allowing them to identify their operational/service strengths and weaknesses. We provide actionable insights to increase guest satisfaction, rankings on review sites/OTAs and ultimately revenue.




Buffett-reputationHow your hotel can filter negative guest reviews

Reputation Marketing works by helping you build a stellar online reputation, then creating engaging content from reviews and posting to a range social media, videos and websites. Your future guests are attracted to your hotel when they see other people saying great things about you.

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IMG_0007_ipadair2_spacegrey_landscapeHotel Concierge Apps that increase your Revenue

Apps that have been specifically designed for hotels to up-sell your existing guest services and save on operational costs such as staffing and printing guest marketing.  You can also increase visibility as well as brand loyalty and get your hotel to where your guests are looking on a daily basis……their smartphone!

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Google Hotel Finder

Google is set to become the new big OTA, but still today, very few independent hotels & resorts are showing their rates with them.  This is just handing more reservations to the likes of! when they could come direct!  Talk to us today on how we can setup you up your hotel with no fuss.   Read More