Welcome to Hotelient - Leaders in Guest Marketing

We are the market-leaders in Guest Marketing solutions for the hospitality industry. Our cloud-based solutions enable our clients to maximise their direct revenue performance, reduce their costs as well as allowing them to identify their operational/service strengths and weaknesses. We provide actionable insights to increase guest satisfaction, rankings on review sites/OTAs and ultimately revenue.

Reputation Management

Reputation Management works by helping you build a stellar online reputation, then creating engaging content from reviews and posting to a range social media and websites

Hotel Sales & Marketing Consultancy

hotelient offers expert advice, analysis and strategic planning focused on brand positioning, distribution, reputation, pricing and advertising both offline and online.

Concierge Apps

hoteliapp is a guest-focused hotel application developed in a hotel environment, built in collaboration with hotel managers and refined based on comprehensive guest feedback.

How your hotel can filter negative guest reviews

Reputation Marketing works by helping you build a stellar online reputation, then creating engaging content from reviews and posting to a range social media, videos and websites. Your future guests are attracted to your hotel when they see other people saying great things about you.

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Hotel Concierge Apps that increase your Revenue

Apps that have been specifically designed for hotels to up-sell your existing guest services and save on operational costs such as staffing and printing guest marketing.  You can also increase visibility as well as brand loyalty and get your hotel to where your guests are looking on a daily basis……their smartphone!

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Google Hotel Finder

Google is set to become the new big OTA, but still today, very few independent hotels & resorts are showing their rates with them.  This is just handing more reservations to the likes of booking.com! when they could come direct!  Talk to us today on how we can setup you up your hotel with no fuss.   Read More

Improving your Hotel´s REVPAR perfomance.Infinite possibilities. Endless opportunities.

ABOUT US

Hotelient is adynamic Hotel Consulting & Marketing company that offers its services to a wide range of Hotels & Resorts.  We look after a diverse international portfolio of top performing hotels, ranging from small boutique hotels, 5-star resorts, and even small B&B´s

Keeping up with the latest developments in hotel distribution and online travel marketing can be challenging, with the landscape changing so quickly.

We will hold your hand all the way in setting the right priorities and focus on action steps that generate an effective ROI. We help you turn around the performance of your hotel and drive up your financial results.

WHAT DO WE DO

We help owners and hotel managers optimize the performance of ROI, From restructuring the team to correctly segmenting the type of clients to ensure best practices are introduced to maximize revenue results

Hotelient has over 15 years of experience in Hotel and Sales Management, with a proven track record of delivering results.  From implementing a new team for a new opening to preparing sales strategies to increase average rates and revenues.  Our experience and know-how can put your hotel ahead of your competition.

Once you get in touch with us, We will set up a meeting normally with both the Owner and Hotel Manager to understand your current situation and what are your key objectives.  Once we have the necessary information and carried extensive research of your local market and competition, we then present a roadmap on the way forward to deliver ROI.

LATEST ARTICLES

  • Remarketing Strategy- A simple way to improve your Hotels online direct bookings in 2017

    For an independent hotel, it is sometimes hard to get noticed.  When a potential guest is searching for a hotel in their chosen destination, they tend to shop around.  They could find your hotel on booking.com or in most cases via a search on google.com, visit your brand site to see the pictures of your

    29th November 2016
  • Generating revenue from your hotel´s FREE WIFI will be key in 2017

    For hotels and resorts over the last few years have always been faced with the same issue, which is the urgent need to improve their WIFI infrastructure so their guests can enjoy their favourite series on Netflix, upload and download photos or videos without waiting an age for the task to be completed.  Hotels, in

    30th September 2016
  • Hotelient seeking to disrupt the internet booking engine market

    From €2000 per month in `booking engine fees to zero in less than five years while increasing direct bookings. Yes, we know of one small 10 room boutique hotel in central London that was paying an average monthly fee of around €2000 per month to its booking engine provider. Today, Hotelient can service that need

    19th July 2016
  • Why Independent Hoteliers should take note of hotel chains direct booking´s drive

    Over the past few months, we have started to see a shift in sentiment and resources from the major hotel chains to encourage their clients to book directly.  Loyalty programs that were once afterthoughts and in some cases did not have any meaningful benefits to its members are starting to be restructured to encourage and

    2nd May 2016

REQUEST A CALL BACK.

Would you like to speak to one of our hotel experts over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.

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