Welcome to Hotelient - Leaders in Guest Marketing
We are the market-leaders in Guest Marketing solutions for the hospitality industry. Our cloud-based solutions enable our clients to maximise their direct revenue performance, reduce their costs as well as allowing them to identify their operational/service strengths and weaknesses. We provide actionable insights to increase guest satisfaction, rankings on review sites/OTAs and ultimately revenue.
Reputation Management works by helping you build a stellar online reputation, then creating engaging content from reviews and posting to a range social media and websites
Hotel Sales & Marketing Consultancy
hotelient offers expert advice, analysis and strategic planning focused on brand positioning, distribution, reputation, pricing and advertising both offline and online.
hoteliapp is a guest-focused hotel application developed in a hotel environment, built in collaboration with hotel managers and refined based on comprehensive guest feedback.
How your hotel can filter negative guest reviews
Reputation Marketing works by helping you build a stellar online reputation, then creating engaging content from reviews and posting to a range social media, videos and websites. Your future guests are attracted to your hotel when they see other people saying great things about you.
Hotel Concierge Apps that increase your Revenue
Apps that have been specifically designed for hotels to up-sell your existing guest services and save on operational costs such as staffing and printing guest marketing. You can also increase visibility as well as brand loyalty and get your hotel to where your guests are looking on a daily basis……their smartphone!
Google Hotel Finder
Google is set to become the new big OTA, but still today, very few independent hotels & resorts are showing their rates with them. This is just handing more reservations to the likes of booking.com! when they could come direct! Talk to us today on how we can setup you up your hotel with no fuss. Read More
Hotelient is adynamic Hotel Consulting & Marketing company that offers its services to a wide range of Hotels & Resorts. We look after a diverse international portfolio of top performing hotels, ranging from small boutique hotels, 5-star resorts, and even small B&B´s
Keeping up with the latest developments in hotel distribution and online travel marketing can be challenging, with the landscape changing so quickly.
We will hold your hand all the way in setting the right priorities and focus on action steps that generate an effective ROI. We help you turn around the performance of your hotel and drive up your financial results.
WHAT DO WE DO
We help owners and hotel managers optimize the performance of ROI, From restructuring the team to correctly segmenting the type of clients to ensure best practices are introduced to maximize revenue results
Hotelient has over 15 years of experience in Hotel and Sales Management, with a proven track record of delivering results. From implementing a new team for a new opening to preparing sales strategies to increase average rates and revenues. Our experience and know-how can put your hotel ahead of your competition.
Once you get in touch with us, We will set up a meeting normally with both the Owner and Hotel Manager to understand your current situation and what are your key objectives. Once we have the necessary information and carried extensive research of your local market and competition, we then present a roadmap on the way forward to deliver ROI.
For an independent hotel, it is sometimes hard to get noticed. When a potential guest is searching for a hotel in their chosen destination, they tend to shop around. They could find your hotel on booking.com or in most cases via a search on google.com, visit your brand site to see the pictures of your29th November 2016
For hotels and resorts over the last few years have always been faced with the same issue, which is the urgent need to improve their WIFI infrastructure so their guests can enjoy their favourite series on Netflix, upload and download photos or videos without waiting an age for the task to be completed. Hotels, in30th September 2016
From €2000 per month in `booking engine fees to zero in less than five years while increasing direct bookings. Yes, we know of one small 10 room boutique hotel in central London that was paying an average monthly fee of around €2000 per month to its booking engine provider. Today, Hotelient can service that need19th July 2016
Over the past few months, we have started to see a shift in sentiment and resources from the major hotel chains to encourage their clients to book directly. Loyalty programs that were once afterthoughts and in some cases did not have any meaningful benefits to its members are starting to be restructured to encourage and2nd May 2016