Hotel Management & Marketing Specialists
We are the market-leaders in Guest Marketing solutions for the hospitality industry. Our cloud-based solutions enable our clients to maximise their direct revenue performance, reduce their costs as well as allowing them to identify their operational/service strengths and weaknesses. We provide actionable insights to increase guest satisfaction, rankings on review sites/OTAs and ultimately revenue. With a team of over 30 years of experience in Hotel Management, Hotelient can provide your hotel & resort, the insight in optimizing your hotels profitabilty.
Hotel Management
Offering hotels Short and long term management agreements during the pre-opening phase through to launch. We also provide hotels management recruitment as well as implementing planned res-structuring of the management team.
Hotel Sales & Marketing Consultancy
Hotelient offers expert advice, analysis and strategic planning focused on brand positioning, distribution, reputation, pricing and advertising both offline and online.
Hotel Acquisition & Investment
We work with Hotel Owners who are looking to consolidate their market position as well as private equity firms who are looking to invest.
How we help your Hotel or Resort
HMAAS – Hotel Marketing as a Service
HMAAS – The Best way for hotels to improve their online presence and profitability without any Initial Investment
read more
Hotel Management
Hotelient can help rebuild the profitability in hotel and resort properties by exercising management control, direction and measurement to restore achievable returns and to maximize value-added assets by revenue and capital growth
read more
Sales & Marketing
Hotelient exceptional sales and marketing support helps each hotel achieve substantial revenue growth and improved revenue per available room
read more
Revenue Management
Revenue management is a crucial aspect for all hotels as it allows you to unlock your profit potential. We will research rates across your competing hotel brands, taking into account all relevant factors that may affect results like busy and shoulder days as well as peak seasons.
read more
Up-selling & Cross-selling
Hotelient helps increase your hotels TREVPAR (Total Revenue per available room) by introducing to your staff Upselling and Cross Selling techniques and initiatives.
read more
Technology
Technology is at the heart of Hotelient, from data security to revealing key performance indicators. We help your Hotel & Resort choose the right technology to fit your requirements and long-term goals
read more Turnaround Consulting
Hoteliers dislike the term ‘turnaround consulting’ because it represents failure. The truth is that turnaround consulting represents success.
read more
Business Planning, Strategy & Execution
Execution is the single most important part of the whole process, poor execution can result in a lot of lost time and money.
read moreABOUT US
Hotelient is adynamic Hotel Consulting & Marketing company that offers its services to a wide range of Hotels & Resorts. We look after a diverse international portfolio of top performing hotels, ranging from small boutique hotels, 5-star resorts, and even small B&B´s
Keeping up with the latest developments in hotel distribution and online travel marketing can be challenging, with the landscape changing so quickly.
We will hold your hand all the way in setting the right priorities and focus on action steps that generate an effective ROI. We help you turn around the performance of your hotel and drive up your financial results.
WHAT DO WE DO
We help owners and hotel managers optimize the performance of ROI, From restructuring the team to correctly segmenting the type of clients to ensure best practices are introduced to maximize revenue results
Hotelient has over 15 years of experience in Hotel and Sales Management, with a proven track record of delivering results. From implementing a new team for a new opening to preparing sales strategies to increase average rates and revenues. Our experience and know-how can put your hotel ahead of your competition.
Once you get in touch with us, We will set up a meeting normally with both the Owner and Hotel Manager to understand your current situation and what are your key objectives. Once we have the necessary information and carried extensive research of your local market and competition, we then present a roadmap on the way forward to deliver ROI.
Latest Articles
Remarketing Strategy- A simple way to improve your Hotels online direct bookings
For an independent hotel, it is sometimes hard to get noticed. When a potential guest is searching for a hotel in their chosen destination, they tend to shop around. They could find your hotel on booking.com or in most cases via a search on google.com, visit your brand site to see the pictures of your
29th November 2016
Generating revenue from your hotel’s FREE WIFI will be key
For hotels and resorts over the last few years have always been faced with the same issue, which is the urgent need to improve their WIFI infrastructure so their guests can enjoy their favourite series on Netflix, upload and download photos or videos without waiting an age for the task to be completed. Hotels, in
30th September 2016
Hotelient seeking to disrupt the internet booking engine market
From €2000 per month in `booking engine fees to zero in less than five years while increasing direct bookings. Yes, we know of one small 10 room boutique hotel in central London that was paying an average monthly fee of around €2000 per month to its booking engine provider. Today, Hotelient can service that need
19th July 2016
Why Independent Hoteliers should take note of hotel chains direct booking´s drive
Over the past few months, we have started to see a shift in sentiment and resources from the major hotel chains to encourage their clients to book directly. Loyalty programs that were once afterthoughts and in some cases did not have any meaningful benefits to its members are starting to be restructured to encourage and
2nd May 2016