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Hotel Management & Marketing Specialists
Hotelient was established to help independent hotel owners gain access to the skill levels that larger hotels and chains can afford to hire in-house. The problem is, that the playing field is rigged in favour of hotels that have budgets to maintain an experienced team of experts in house. When independent hoteliers engage with Hotelient, the playing field is reset and they can compete and win against bigger brands and chains, whilst growing revenue and profits.
Using our unique O.R.D.E.R™ management method, hotel owners are able to maximise the return on investment of their assets.
With over 30 years of experience in Hotels Sales, Marketing & Management, we are fully qualified to offer your hotel or resort the necessary services to maximise your reservations, increase RevPar whilst simultaneously optimising your hotel operational profits. The best part is that it is normally cost neutral to engage Hotelient as we cover our fees with our results in the first year.
With offices based in the UK as well as Southern Spain, we offer our clients on site presence in order to better execute our management methodology.
Hotelient approaches every hotel as if it were our own. We believe a hotel management company should be more than an advisor. We put ourselves in our clients’ shoes, align our incentives with their objectives, and collaborate to unlock the full potential of their business.
We believe that every independent hotel should have its own story, a fair opportunity to compete on a level playing field, delight their guests, provide local employment whilst returning a stress free profit for the owners.

How we help your Hotel or Resort
Hospitality Lawyers in Spain
Within our Legal Department, Our hospitality lawyers have in-depth knowledge and can provide our clients with the highest quality of specialized legal services.
read moreAcquisition and Sale of Hotel Properties
Hotelient covers the a wide range of hotel properties, from three to four-star hotels to Hotel Beach and Golf Resorts. Our funds require a wide variety of excellent hotel properties.
read moreHotel Management
Hotelient can help rebuild the profitability in hotel and resort properties by exercising management control, direction and measurement to restore achievable returns and to maximize value-added assets by revenue and capital growth
read moreTechnology
Technology is at the heart of Hotelient, from data security to revealing key performance indicators. We help your Hotel & Resort choose the right technology to fit your requirements and long-term goals
read moreUp-selling & Cross-selling
Hotelient helps increase your hotels TREVPAR (Total Revenue per available room) by introducing to your staff Upselling and Cross Selling techniques and initiatives.
read moreHMAAS – Hotel Marketing as a Service
HMAAS – The Best way for hotels to improve their online presence and profitability without any Initial Investment
read moreSales & Marketing
Hotelient exceptional sales and marketing support helps each hotel achieve substantial revenue growth and improved revenue per available room
read moreRevenue Management
Revenue management is a crucial aspect for all hotels as it allows you to unlock your profit potential. We will research rates across your competing hotel brands, taking into account all relevant factors that may affect results like busy and shoulder days as well as peak seasons.
read moreABOUT US
Hotelient is adynamic Hotel Consulting & Marketing company that offers its services to a wide range of Hotels & Resorts. We look after a diverse international portfolio of top performing hotels, ranging from small boutique hotels, 5-star resorts, and even small B&B´s
Keeping up with the latest developments in hotel distribution and online travel marketing can be challenging, with the landscape changing so quickly.
We will hold your hand all the way in setting the right priorities and focus on action steps that generate an effective ROI. We help you turn around the performance of your hotel and drive up your financial results.
WHAT DO WE DO
We help owners and hotel managers optimize the performance of ROI, From restructuring the team to correctly segmenting the type of clients to ensure best practices are introduced to maximize revenue results
Hotelient has over 15 years of experience in Hotel and Sales Management, with a proven track record of delivering results. From implementing a new team for a new opening to preparing sales strategies to increase average rates and revenues. Our experience and know-how can put your hotel ahead of your competition.
Once you get in touch with us, We will set up a meeting normally with both the Owner and Hotel Manager to understand your current situation and what are your key objectives. Once we have the necessary information and carried extensive research of your local market and competition, we then present a roadmap on the way forward to deliver ROI.
Latest Articles
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Is Von de Leyen behind Spain’s Response to the Spanish Tourism Apocalypse?
It is so bad, it feels like it! Last May, we published an article comparing the dinosaur mass extinction event to Coronavirus on Spanish tourism. The virus was the asteroid, but it was not this that killed the dinosaurs. It was the rapid climate change that the asteroid impact generated. In our industry, the equivalent
Tuesday February 2nd, 2021 -
It’s great to hope, but that does not keep you afloat.
As we are coming to the end of the summer season, this period has been without a doubt the most traumatic for hoteliers in recent memory. The initial optimism during May & June that even with reduced reservations, hotels thought they could recoup some of their losses to go into an uncertain winter with a
Monday August 24th, 2020 -
How to increase direct bookings by 300 to 1000% by implementing a simple 5 minute website hack that hardly anyone is doing
Hotels for the last few years have been trying to increase their direct online bookings and lowering their dependency on OTA’s, especially since the refund policies by booking.com and others due to the COVID-19 crisis hurt the hotels financially. Furthermore, for many independent hotels who look to advertise online, when a cost analysis was performed,
Tuesday June 30th, 2020 -
Hotelient to offer Costa del Sol Hotels FREE €60k management recovery packages
Tuesday May 19th, 2020 -
The one vital lesson hoteliers can learn from the dinosaur extinction.
The coronavirus is the hotel industry’s mass extinction event. When the asteroid struck the planet around 66 million years ago, it caused climate change. The dinosaurs could not adapt fast enough and most went extinct. The same process is about to play out in the hospitality business. Adapt or die. Speak to any hotel director
Monday May 4th, 2020 -
Málaga hotel owners who ignore this warning are set to fail by 2023
Málaga has always been a fantastic city, and with the redevelopment of the centre, port plus the addition of Museums and Antonio Banderas newly opened theatre, Málaga is converting itself into a magnificent city that offers gastronomy, architecture as well as art and culture, a great short stay destination. The increase in tourists over the last
Tuesday November 19th, 2019