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Hotel Management & Marketing Specialists

Hotelient was established to help independent hotel owners gain access to the skill levels that larger hotels and chains can afford to hire in-house. The problem is, that the playing field is rigged in favour of hotels that have budgets to maintain an experienced team of experts in house. When independent hoteliers engage with Hotelient, the playing field is reset and they can compete and win against bigger brands and chains, whilst growing revenue and profits.
Using our unique O.R.D.E.R™ management method, hotel owners are able to maximise the return on investment of their assets.
With over 30 years of experience in Hotels Sales, Marketing & Management, we are fully qualified to offer your hotel or resort the necessary services to maximise your reservations, increase RevPar whilst simultaneously optimising your hotel operational profits. The best part is that it is normally cost neutral to engage Hotelient as we cover our fees with our results in the first year.
With offices based in the UK as well as Southern Spain, we offer our clients on site presence in order to better execute our management methodology.
Hotelient approaches every hotel as if it were our own. We believe a hotel management company should be more than an advisor. We put ourselves in our clients’ shoes, align our incentives with their objectives, and collaborate to unlock the full potential of their business.
We believe that every independent hotel should have its own story, a fair opportunity to compete on a level playing field, delight their guests, provide local employment whilst returning a stress free profit for the owners.

"Using our Renowned O.R.D.E.R™ management method, hotel owners are able to maximise the return on investment of their assets."
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John Kearney
DIrector & Founder

How we help your Hotel or Resort

Acquisition and Sale of Hotel Properties

Hotelient covers the a wide range of  hotel properties, from three to four-star hotels to Hotel Beach and Golf Resorts. Our funds require a wide variety of excellent hotel properties.

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Hotel Management

Hotelient can help rebuild the profitability in hotel and resort properties by exercising management control, direction and measurement to restore achievable returns and to maximize value-added assets by revenue and capital growth

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Technology

Technology is at the heart of Hotelient, from data security to revealing key performance indicators. We help your Hotel & Resort choose the right technology to fit your requirements and long-term goals

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Up-selling & Cross-selling

Hotelient helps increase your hotels TREVPAR (Total Revenue per available room) by introducing to your staff Upselling and Cross Selling techniques and initiatives.

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HMAAS – Hotel Marketing as a Service

HMAAS  – The Best way for hotels to improve their online presence and profitability without any Initial Investment

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Sales & Marketing

Hotelient exceptional sales and marketing support helps each hotel achieve substantial revenue growth and improved revenue per available room

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Revenue Management

Revenue management is a crucial aspect for all hotels as it allows you to unlock your profit potential. We will research rates across your competing hotel brands, taking into account all relevant factors that may affect results like busy and shoulder days as well as peak seasons.

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Turnaround Consulting

Hoteliers dislike the term ‘turnaround consulting’ because it represents failure. The truth is that turnaround consulting represents success.

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ABOUT US

Hotelient is adynamic Hotel Consulting & Marketing company that offers its services to a wide range of Hotels & Resorts.  We look after a diverse international portfolio of top performing hotels, ranging from small boutique hotels, 5-star resorts, and even small B&B´s
Keeping up with the latest developments in hotel distribution and online travel marketing can be challenging, with the landscape changing so quickly.
We will hold your hand all the way in setting the right priorities and focus on action steps that generate an effective ROI. We help you turn around the performance of your hotel and drive up your financial results.

WHAT DO WE DO

We help owners and hotel managers optimize the performance of ROI, From restructuring the team to correctly segmenting the type of clients to ensure best practices are introduced to maximize revenue results

Hotelient has over 15 years of experience in Hotel and Sales Management, with a proven track record of delivering results.  From implementing a new team for a new opening to preparing sales strategies to increase average rates and revenues.  Our experience and know-how can put your hotel ahead of your competition.

Once you get in touch with us, We will set up a meeting normally with both the Owner and Hotel Manager to understand your current situation and what are your key objectives.  Once we have the necessary information and carried extensive research of your local market and competition, we then present a roadmap on the way forward to deliver ROI.

Latest Articles

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    Málaga has always been a fantastic city, and with the redevelopment of the centre, port plus the addition of Museums and Antonio Banderas newly opened theatre, Málaga is converting itself into a magnificent city that offers gastronomy, architecture as well as art and culture, a great short stay destination. The increase in tourists over the last

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  • Remarketing Strategy- A simple way to improve your Hotels online direct bookings

    For an independent hotel, it is sometimes hard to get noticed.  When a potential guest is searching for a hotel in their chosen destination, they tend to shop around.  They could find your hotel on booking.com or in most cases via a search on google.com, visit your brand site to see the pictures of your

    Tuesday November 29th, 2016
  • Generating revenue from your hotel’s FREE WIFI will be key

    For hotels and resorts over the last few years have always been faced with the same issue, which is the urgent need to improve their WIFI infrastructure so their guests can enjoy their favourite series on Netflix, upload and download photos or videos without waiting an age for the task to be completed.  Hotels, in

    Friday September 30th, 2016
  • Hotelient seeking to disrupt the internet booking engine market

    From €2000 per month in `booking engine fees to zero in less than five years while increasing direct bookings. Yes, we know of one small 10 room boutique hotel in central London that was paying an average monthly fee of around €2000 per month to its booking engine provider. Today, Hotelient can service that need

    Tuesday July 19th, 2016
  • Why Independent Hoteliers should take note of hotel chains direct booking´s drive

    Over the past few months, we have started to see a shift in sentiment and resources from the major hotel chains to encourage their clients to book directly.  Loyalty programs that were once afterthoughts and in some cases did not have any meaningful benefits to its members are starting to be restructured to encourage and

    Monday May 2nd, 2016
  • 5 Simple steps that help promote your destination and increase your RevPar

    Travellers are always looking for that something special, the lure of a swimming pool next to a bar that served Mojito´s to pictures of beautifully cooked food or it could just be that they fall in love with a hotels walk-in therapeutic shower.   For the traveller that is seeking inspiration or just a getaway

    Sunday April 10th, 2016
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